Challenge

Lawful interception of voice calls across mobile and fixed networks  results in thousands of hours of call recordings daily, which need to be analyzed manually by analysts hearing these calls to look for actionable intelligence, which is a mammoth manual  task for intelligence and law enforcement agencies.

Solution

An AI platform that would convert the voice files to text and enable a custom contextual analysis of the conversations as per the specific requirements by the intelligence agencies. Additionally, string all conversations of a target mobile number to provide a continuous context for the specific mobile number.

Value

Arm intelligence agencies with a powerful tool to effectively process thousands of hours of conversations in a few hours to enable criminal-aware summarization of Topics, Intents, Entities and keywords, sentiments and Emotions analysis, suspects network Interaction Analysis (A Number, B Number, usernames, email(s).